Shipping Policy
Free shipping - on all orders over $48
Flat rate shipping - $7.99 on all orders under $48
You're away from FREE shipping!
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Size/weight limit: Your dog should not exceed 30 pounds in weight. Check that your dog's feet are closer than 22" apart when standing naturally.
All dogs are welcome. Please be aware that using the product outside of our recommended guidelines may affect its performance.
Reach out to us if you need any help. We are committed to ensuring your success.
Before you begin, it's important to review each step carefully:
1) Find a flat surface near a compost bin
2) Clean up any loose or solid stool before proceeding
3) Open the side flaps of the PetPotty carefully (they're tucked in, not glued)
4) Slide the tray out from your preferred side, being cautious not to get any stool on the cardboard
5) Once the tray is fully out, gently replace the CocoFlex™ pad with a new CocoFlex™ Reload
6) Slide the tray back into the cardboard sleeve
7) Tuck the flaps back in to seal in odors effectively
Free shipping - on all orders over $48
Flat rate shipping - $7.99 on all orders under $48
Breathe, you're good with our 60-day return policy
Plant-power rules
Fast shipping, Canada wide
We recycle all of our production packaging