FAQ
For optimal performance, we recommend replacing the CocoTurf™ Pee Pad every month. While you may extend its use by replacing the pad refill weekly or bi-weekly, it’s ultimately up to you to determine what works best based on your dog’s bathroom habits.
To save on monthly costs, consider extending the life of your CocoTurf™ Pee Pad with weekly refill replacements. For optimal product quality and performance, we do not recommend extending its use past 2 months.
Not a problem! First, clean up any excess pee. Then, to help the pad dry, lift it by placing something small—like a cup or rolled-up towel—underneath. This will allow air to circulate and dry out the bottom of the cardboard. Leave it for about 2 hours, and your pad will be as good as new.
Our pee pads are handcrafted in Canada using a combination of locally sourced and imported materials to ensure the highest quality and durability.
Absolutely not! We take your pet's safety seriously. Our pee pads are made with no toxic chemicals, ensuring they are safe for both pets and the environment. You can feel confident knowing that we use only non-toxic, pet-friendly materials in every pad.
The CocoTurf™ pee pad is designed to trap and lock odors underneath the coconut mat, ensuring your space stays fresh and clean. While the pad performs most effectively for up to a month, every dog’s bathroom habits are unique. For optimal performance, we recommend replacing the entire pee pad unit once a month. To extend the pad's life, you can refresh it with a coconut mat refill every 1–2 weeks. Ultimately, you’ll need to try and see what works best for you and your dog’s habits.
No, the CocoTurf™ pee pad is not designed to be rain-resistant. If you're using it outdoors, it's important to keep it dry. For best results, use the pee pad in a sheltered area away from rain and direct sunlight to maintain its performance and longevity.